Here are some frequently asked questions and answers regarding our SNAP!™ software. Please
contact tech support
if you have a question that is not yet answered below.
IMPORTANT INFORMATION FOR SNAP!™ USERS
Critical Tips Before Getting Started
How To Connect And Test Your Keypad System
How to move your SNAP! presentation to another computer
Important note regarding administrative privileges
Getting Started With SNAP!™
BEFORE YOU BEGIN
'Introduction to SNAP' Sample Slideshow
Preparing Your Own PowerPoint Slideshow For Audience Polling
Polling The Audience
Displaying The Collected Responses
Outputting Collected Response Data
Creating Custom Graph Templates
Creating Custom Time Clock Templates
Changing the Timer Music Playlist
SNAP!™ Advanced Features
Getting Started using SNAP! Advanced Features
Using a Master Keypad For Presentation Control
Displaying Comparative Response Graphs
Scoring with Correct Answers and Point Values
How Do I Poll An Impromtu Question?
Filtering of Responses From Audience Sub-groups
Tracking Individual Responses Using a Roster
Gaming with Teams and Individuals
Multi-Digit Response For Ranking and Multiple-Selection Polls
HELP, I'm Having a Problem...
Conflicts Between SNAP! and Other PowerPoint Add-Ins for Audience Polling
I Can Only Collect Responses From Keypad Addresses 1 Through 5
The SNAP! Controls On My Slide Don't Do Anything When I Click Them
SNAP! Doesn't Find My Keypad System and Will Only Run in Demo Mode
How Do I Download The Latest Version of SNAP?
I Don't Find My Problem Listed Here...
I left-click on the SNAP poller to start the clock, but the clock does not appear-although the time music plays and the keypad data is collected.
Frequently Asked Questions (FAQ)
How many computers can this product be installed on?
What If I Want To Re-Poll the Question?
What If I Don�t Want to Re-Poll, Just Display the Data Again?
The Text Labels on the Graph Are Very Hard to Read on My Presentation�s Background. How do I Change This?
Now That I Have Polled Data From My Audience, What�s Next?
When I Launch SNAP, or Start a Particular Slide Show, the Program Seems to Freeze. What Could Be Causing This and What Can I Do About It?
How Do I Create My Own Graph Templates?
How do I Create My Own Time Clock Templates?
How do I Change the Music That I Hear When the Timer is Counting Down?
Does SNAP Work With other PowerPoint Polling Software?
SNAP Fails to Start When I Double-Click the Icon - What Do I Do?
How Can I See How Many Responses Have Been Received While Polling?
What New Advanced Capabilities Does SNAP! Have?
How Do I Use a Filter Question in a Session?
What is a Filter Question and How Do I Define It?
How Do I Use a Filter Question in Reporting?
How Do I Use SNAP Advanced in a Game Show Format?
How Do I Display Scores During a Game?
How Do I Use the Master Keypad Control?
How Do I Track and View Responses By Participants' Names?
What if I Don�t Want To Use the Master Keypad?
How Do I Display a Comparative Graph of Responses From Two Questions?
How Do I Poll and Impromptu Question?
Once I�ve Played a Game, How Can I Print Out the Scores?
What if I Have a PowerPoint Presentation That Does Not Contain the Question Options as Enumerated Lists?
I Purchased SNAP Starter, How Do I Get SNAP With Advanced features?
How to Move Your SNAP! Presentation to Another Computer
Setting PowerPoint's Security to Work With SNAP!
How Do I Determine Which Keypad System Type I Have?
How Do I Determine My Windows Operating System Version and System Type?
How Do I Determine My Microsoft Office PowerPoint Version?
How Do I Upgrade My Free Trial Copy of SNAP!™ to a Fully Functioning System?